10 insights to optimise your CX for connected consumers

42% of consumers are likely to switch channels within a shopping journey in the next three years.1 That means it’s more crucial than ever to ensure that your customer experience isn’t merely optimised for mobile or for in-store. Successful merchants must be ready to meet growing customer expectations across ecommerce, m-commerce, in-store, and voice.

During this PayTalks webinar, we’ll offer 10 valuable tips on how to optimise your customers experience across channels, providing a truly seamless connected commerce experience.

In this webinar, we'll cover ways to:

  • Establish consumer trust across every channel
  • Anticipate the how, as well as the why, of consumer habits
  • Optimising positive feedback to gain new customers and retain old ones
Title: Paytalks | 10 tips to optimise your CX across channels
Speaker: Alexandra Ebling, Amazon Pay

1 Amazon Pay Connected Commerce Survey conducted in April 2019




Register now to access the webinar on demand

Get started in three easy steps.

Step 1: Set up your Amazon Pay account

Register your Amazon Pay account.

Once you've registered, you'll need to login to Seller Central to complete your account setup.

Step 2: Enable Amazon Pay

Enable Amazon Pay on your site and test by using Sandbox Mode to make purchases without actually processing a payment.

Step 3: Go live

Let hundreds of millions of Amazon customers buy on your website.

SPEAKERS

Featuring the Amazon Pay team

Alexandra Ebling

Senior Partner Manager

Amazon Pay

Anna Pickering

Senior Marketing Manager

Amazon Pay

LOCATION

Address

Seattle Center Exhibition Hall, 301
Mercer St, Seattle, WA 98109
United States

Just some of our leading ecommerce Certified Partners

Lorem ipsum lorem ipsum

Lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum

LOREM IPSUM

Lorem ipsum lorem ipsum

Lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem.Lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem.

Lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum lorem ipsum.

Lorem ipsum lorem ipsum lorem ipsum lorem:

  • Lorem ipsum lorem ipsum lorem ipsum lorem.
  • Lorem ipsum lorem ipsum lorem ipsum lorem.
  • Lorem ipsum lorem ipsum lorem ipsum lorem.
  • Lorem ipsum lorem ipsum lorem ipsum lorem.
  • Lorem ipsum lorem ipsum lorem ipsum lorem.

Rothys

Mobile is generally a preferred channel for our customers and we are constantly looking to improve our customer experience. Amazon Pay speaks well to mobile users because it reduces the number of form fields but at the same time also has the trust of Amazon behind it. Amazon is a company where consumers’ payment information has been stored for a long time. They trust where it is and they see no risk.

– Kate MacCabe, Director, Product Management, Rothy’s

Call to action here

1For two years in a row, The Values Institute ranked Amazon as the topmost trusted brand in retail in 2018. Also, in brand rankings from brands by Kantar MillwardBrown and BestGlobal Brand 2018 by Interbrand, Amazon follows two other brands as the world’s third most valuable brand